Cancellation Policy

Cancellation Policy: Forever Opulent Boutique Spa Party & Event Cancellation Policy www.opulentladyba.com We understand that sometimes plans change, and we will always do our best to accommodate our clients. However, due to the time and preparation required to host your customized spa party or event, the following cancellation policy is strictly enforced: Deposit Policy A non-refundable deposit is required to reserve your spa party or special event date. This deposit secures your booking and covers initial planning, coordination, and product preparation. Cancellation Terms Cancellations made with less than 5 days' notice: The deposit will not be refunded, but it can be applied one time only toward rescheduling your event within 30 days of the original date (subject to availability). A new deposit will be required for any reschedule after the 30-day grace period. Cancellations made within 48 hours of the scheduled event/service: The deposit is non-refundable, non-transferable, and will not be credited toward future bookings under any circumstances. No-shows or same-day cancellations: Clients who do not show up for their scheduled service or cancel on the day of the event will forfeit their deposit and may be subject to a no-show fee of up to 50% of the remaining balance. Rescheduling Policy Clients are permitted one complimentary reschedule (with proper notice). Additional reschedules will incur a $25 rebooking fee. Late Arrival Policy Arriving more than 15 minutes late to your scheduled event may result in a shortened service or cancellation, depending on availability. The full service fee will still apply. Inclement Weather Policy If inclement weather or a state of emergency prevents the event from taking place, clients will be offered the opportunity to reschedule without penalty. Group/Guest Responsibility The host is responsible for ensuring that all guests arrive on time and adhere to boutique guidelines. If any guest is disrespectful, disruptive, or violates spa policies, Forever Opulent Boutique reserves the right to refuse service without refund. Thank you for choosing Forever Opulent Boutique, where beauty and sisterhood unite. Your understanding and cooperation allow us to continue providing top-tier service to all our valued guests.

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